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DirectLinkDirectLink is an alarm-monitoring program offered by the West University Place Police, Fire, and Emergency Medical Services (EMS) departments only available to West U residents. Monitoring of your alarm system is extremely important for you and your family's peace of mind and requires the highest level of trust and professionalism.
All alarm systems within the City of West University Place, monitored or not, are required to be registered.
At the time of application, a fee of $30 will be added to your utility statement to register your alarm system. The Alarm Permit Application is automatically renewed at $15 on an annual basis and will also be billed on your water utility statement. Also as an added convenience for Direct Link subscribers only, your monthly monitoring fee of $35 will appear directly on your water utility statement.
Step 1: Register your alarm permit (Alarm Permit Registration Form)
~Signing up for Direct Link (Go to Step 2)
~3rd party monitoring ADT, UVerse, Xfinity or any others (Go to Step 4)
Step 2: Contact Technician (Technician Contact List)
Step 3: Complete Direct Link Service Set-Up Form (Direct Link Service Set-Up Form)
Step 4: Submit Complete Forms
(Mail or deliver form to address below or Email forms to DirectLink@westutx.gov)
Existing residents updating file (Alarm Permit Amendment Form)
Cancel service (Cancellation Form)
City of West University Place Police Department
3800 University Boulevard
West University Place, TX 77005
|Number of Non-Valid Alarms
|1st, 2nd, and 3rd Alarms
|4th and 5th Alarms
|6th and 7th Alarms
|8th Alarm or More
||$100 or Greater
|Fire or Medical False Alarm Fees||$175|