The city of West University Place offers the option of paperless statements. You can sign yourself up if you already have an account through Citizen Access. If yes, then please click on the "Paperless Statements" link above for the instructions. If you don't already have a Citizen Access account, please click on the "Citizen Access" link below for instructions. You may also send an email to BillingHelp@westutx.gov to request paperless statements and the Utility Department can make that change for you.