When an emergency happens, the City of West University Place wants to make sure you and your loved ones stay safe and informed. In case of extreme weather, an extended utility outage, street closure, or other issue of public concern, our emergency notification system, Swift911, can provide access to important information. Swift911 allows us to call, text, or email all or targeted areas of the city in case of an emergency situation that requires immediate action.
Opt-In Now to receive emergency notifications via home phone, cell phone, text message, and/or email directly from the City of West University Place. Opting in is as easy as downloading the Swift911 mobile app for your iPhone or Android device or by registering online.
Get the FREE Swift911™ Mobile App
You can also register online via the Swift911 Web Portal at https://portalv4.swiftreach.com/portal.aspx?c=202438
How it works
Once registered, you will have the opportunity to sign up for additional optional Swift911 subscription lists that you may find useful which include:
- Severe Weather Warnings (Automated messages from National Weather Service)
Once your account has been created, you can log back in at any time to update your contact information and add/remove yourself from available list subscriptions.
Depending on the time of day, the nature of event and office staffing levels, residents may or may not receive an alert from the City. During normal business hours, typically staff is available to create and send updates, but after-hours and on weekends, staff is not readily available to create and send updates in a timely manner. After hours communications on events will be dependent upon the duration and type of event being addressed.
Additionally, please be aware the timing of alerts will not be immediate or within 15 minutes. Typical alerts can take anywhere from 30 – 45 minutes to be sent out after the start of the event itself and in some cases even longer. This ensures that the information being conveyed to residents is accurate and informative.
Residents are encourage to also sign up for email alerts at www.westutx.gov/notify, as well as, follow the police, fire and City on their Facebook pages.