How will Click West U help the City?
Click West U allows City officials to better analyze needs and trends while increasing the amount of work accomplished by staff. The system includes numerous features, including automatic reports delivered to managers describing the status of citizen requests, customer satisfaction surveys, and automatic follow-up communications to citizens.

Show All Answers

1. What is Citizen Relationship Management (CRM) software?
2. How will Click West U help the City?
3. How will Click West U help citizens?
4. What about citizens who don’t have computer access?
5. Will the city keep records of citizens who make contacts? What about privacy or confidentiality issues?
6. Do citizens have to submit their requests in English?
7. Where can I get the Click West U app?
8. How do I use the Click West U app?
9. How does Click West U work?