The adoption of the 2024 budget included a 3.5% increase on all solid waste rates, increasing the over 65 and disabled rates to $18.47 and the regular rates to $36.38 without tax. In addition, the water and sewer rates increased by 6% and 3% respectively, thus increasing the average household using 9,349 gallons by $5.11 per month.
Since West U bills in arrears, these new rates will be reflected on your February 2024 utility statement.
If you are over 65 or disabled you may be eligible for the Senior and Disabled Solid-Waste Discount. The City reduces the cost of solid-waste pickup for customers who are over 65 or disabled. To obtain this discount, senior residents are required to provide valid identification as age verification. Residents who receive a disability exemption for property tax purposes qualify as well, as long as appropriate documentation is provide.
For assistance, please contact Utility Billing at 713-662-5824 or via email at billinghelp@westutx.gov.