How will Click West U help citizens?
Click West U offers many benefits to those who live, work, or do business in the City. The system ensures that no citizen request will get lost or sit on the desk of a supervisor who not in the office.

Citizens can also track their own complaints or requests and receive updates. The system can automatically send updates on issues of interest to individual citizens and educate citizens using frequently asked questions.

Show All Answers

1. What is Citizen Relationship Management (CRM) software?
2. How will Click West U help the City?
3. How will Click West U help citizens?
4. What about citizens who don’t have computer access?
5. Will the city keep records of citizens who make contacts? What about privacy or confidentiality issues?
6. Do citizens have to submit their requests in English?
7. Where can I get the Click West U app?
8. How do I use the Click West U app?
9. How does Click West U work?