Leak adjustment form may be submitted for a period not to exceed (6) consecutive monthly billing periods. No adjustment will be... More… Leak adjustment form may be submitted for a period not to exceed (6) consecutive monthly billing periods. No adjustment will be authorized until the leak in the system is repaired. The adjustment will be calculated using average water usage, which will be the last twelve (12) months prior to the leak, plus one‐half of the actual usage in excess of the average for the billing periods(s) to be adjusted. The city will absorb 50% of the difference between the high bill and your average bill.Less…
Welcome to the City of West University Place! To start your utility services, please complete the online form below, provide proper... More… Welcome to the City of West University Place! To start your utility services, please complete the online form below, provide proper identification (Example: driver's license or passport), and the 1st page of your sales contract or lease agreement. Please submit by 4pm, Monday - Friday.Less…
We are sorry to see you go! To terminate your utility services, please complete the online form below and submit no later than 4 p.m.... More… We are sorry to see you go! To terminate your utility services, please complete the online form below and submit no later than 4 p.m. the day before you want services terminated. Less…
Recently the Finance Department attempted to contact you and found that we were either missing contact information on your account or... More… Recently the Finance Department attempted to contact you and found that we were either missing contact information on your account or the phone numbers we had on file were no longer in service. We may need to contact you from time to time regarding issues such as missing signatures on checks, payments received without checks, late fees and pending disconnections. Please update the following contact information for your account and return to us at your earliest convenience.Less…
Welcome to the City of West University Place! To start utility services for your business, please complete the online form below,... More… Welcome to the City of West University Place! To start utility services for your business, please complete the online form below, provide proper identification (Example: driver's license or passport). Please submit by 4pm, Monday - Friday.Less…
We can only adjust if your pool was refilled on your water meter (non‐irrigation meter).
We can only adjust using one (1) month out of the last six (6) consecutive months. That means if there is more than one (1) month of... More… We can only adjust using one (1) month out of the last six (6) consecutive months. That means if there is more than one (1) month of billing that is of concern, we can only adjust using the largest month of the last six (6) consecutive months.Less…