2022 Citizen Satisfaction Survey

Survey Banner (2)

In 2021, City Council and staff identified a Community Satisfaction Survey as a high-priority project. Staff has been working with the City's data collection consultant, OnPointe Insights, LLC, to produce an online survey for residents to provide their feedback on a variety of city-provided services and issues. The survey has been designed to be easy and convenient for residents to complete from a laptop, tablet, or mobile device, and should take approximately 7-10 minutes.

The survey results will help city leaders better understand the community's needs, priorities, and concerns.

The survey will be available online only from November 28 - December 16.  
Use this link to participate in the survey!

About the Survey:

  • Residents will be contacted via email, text message, social media, utility billing, City Currents Newsletter (Winter Edition), and through the City website.
  • Residents will be asked questions in 8 categories: City amenities, benefits, safety, operations, basic services, contact with staff, events, and communications.
  • Residents will also be asked to provide demographic data such as gender, tenure, age, race, etc.