Utility Fees & Rates

Fees

Type of Fee
 Amount Additional Information
New Service Connect Fee
 $50 Each time service is established
Delinquent Fee
 $50 Fee for accounts that are subject to disconnect due to past due status of the bill. The fee is charged on these accounts regardless if the service is disconnected or not.
After-Hours Delinquent Reconnect Fee
 $60 After-Hours: 4:00 p.m. - 8:00 a.m.
Deposit

$200

$500

Maximum for residential accounts (renters)                                                                    

Maximum for non-residential accounts (builders, developers,commercial)                                                          

Returned Check or ACH Charge
 $35 n/a
Late Fee    A 10% fee of the bill that is past due will be added to your next statement . 
Per City Ordinance you may request to have the late fee waived once every two years, by filling out a Late Fee Waiver Request Form. 

Increase in Rates

West U may increase water rates when necessary to help offset cost increases associated with City of Houston increases in surface water costs. The city continues to monitor the water and sewer rates to ensure that revenues offset operating costs to provide the service.

Water Rates

Base Monthly Charges:  As of January 1, 2020
Meters Serving Residential Customers
5/8" or 3/4" meter

$11.15
1" meter

$24.90
1 1/2" meter

$47.45
Meters Serving any other premises :
5/8" or 3/4" meter

$32.70
1" meter

$46.00
1 1/2" meter

$68.10
2" meter

$207.45
3" meter

$557.05
Gallon charges (per 1,000 gallons):
Regular Meters: Cost per 1,000 gallons
First 3,000 gallons (0 to 3,000)

$4.40

Next 6,000 gallons (3,001 to 9,000)

$5.35
Next 6,000 gallons (9,001 to 15,000)

$6.35
Each 1,000 gallons over 15,000 gallons

$7.60
Water-only Meters:

Cost per 1,000 gallons

First 7,500 gallons (0 to 7,500)

$5.90
Each 1,000 gallons over 7,500 gallons

$7.60

Sewer Rates

Base Monthly Charge
 Amount
Meters Serving Residential-Only Customers
 $9.25
Meters Serving Any Other Premises
 $22.17
Gallon Charges (per 1,000 gallons)
 $4.11 - Residential-only customers
$4.11 - Any other premises

Solid Waste Rates

Base Monthly Charge Amount
Regular Rate $35.69
Senior Discount (Over 65) $18.13
Disabled Discount $18.13