Water Usage

The City of West U encourages their residents to keep track of their water usage. All you have to do is create an account on the Customer Connect website. You will need to have a copy of your most recent water bill to register. You may also review the User Guide (PDF) for helpful information.

Water Tips & Education

  1. Check for a defect in your private water system. This could be a dripping faucet, running toilet, leak in a water line, etc. To perform this check:
    • Record the reading from your water meter.
    • Do not use any water for a period of eight (8) hours or more. (It may be less inconvenient if you test overnight).
    • Record the reading on your meter at the end of the test period. Compare the two readings. If the readings are different and you did not use any water, a defect, or leak, is indicated.
  2. Check if a toilet is leaking:
    • Drop enough drops of food coloring into the tank, enough to make the water in the tank a really dark color of your choice.
    • Let sit for fifteen (15) minutes without flushing.
    • If there is a lighter color in the toilet bowl, this is a good indication the toilet is leaking.
  3. If all else fails please call a plumber. Leaks can be costly.